A+ Essentials

Duration:
Instructor-led Classroom Learning - 5.00 Day(s)
Mentored Learning - Flexible

Overview:
CompTIA A+ certification validates the latest skills needed by computer support professionals, and confirms a technician's ability to perform tasks such as installation, configuration, diagnosing, preventive maintenance and basic networking.

Outline:

Lesson 1: Personal Computer Components

The following concepts are covered in this lesson:
Hardware components
Storage Devices
Computer Connections

Lesson 2: Operating System Fundamentals

The following concepts are covered in this lesson:
Directory and file management
System Management
Boot Processes
System Monitoring and Management
System Troubleshooting

Lesson 3: PC Technician Professional Best Practices

The following concepts are covered in this lesson:
Electricity
Understanding Static Electricity
Power supplies
Safety with computers
Tools and software for safety

Lesson 4: Installing and Configuring Peripheral Components

The following concepts are covered in this lesson:
Display Devices
Install and configure I/O Devices
Adapter Cards
Multimedia Devices

Lesson 5: Installing and Configuring System Components

The following concepts are covered in this lesson:
Installing Storage Devices
Power supplies
Memory
System BIOS and CMOS
Understanding the POST process

Lesson 6: Troubleshooting System Components

The following concepts are covered in this lesson:
Troubleshooting Storage Devices
Trouble shooting Power Supplies
Troubleshooting Memory
Troubleshooting CPUs and System Boards

Lesson 7: Installing and Configuring Operating Systems

The following concepts are covered in this lesson:
Install Microsoft Windows
Upgrade Microsoft Windows
Optimizing Windows

Lesson 8: Maintaining and Troubleshooting Microsoft Windows

The following concepts are covered in this lesson:
System Utilities
Troubleshooting Windows
System Recovery for Windows

Lesson 9: Networking Technologies

The following concepts are covered in this lesson:
Network communications
Internet connections
Network Installation
Network Addressing and Gateways
Network Troubleshooting
Wired and Wireless Network connections
Understanding Network Architectures

Lesson 10: Installing ad Managing Network Connections

The following concepts are covered in this lesson:
Creating Network Connections
Web Browsers
Troubleshooting Networks

Lesson 11: Supporting Laptops and Portable Computing Devices

The following concepts are covered in this lesson:
Notebook Computer Components
Handheld Devices
Troubleshooting Portable Computing Devices

Lesson 12: Supporting Printers and Scanners

The following concepts are covered in this lesson:
Printer and Scanner technologies
Printer and Scanner Components
Installing Printers and Scanners
Printer and Scanner processes
Troubleshooting Printers and Scanners

Lesson 13: Personal Computer Security Concepts

The following concepts are covered in this lesson:
Security Basics
OS and Hardware Security
Physical Security
Wireless Security